Today my colleague Markus Lassnig will present a paper with (our) guideslines for Social Media Mining for Innovation Purposes. The essence is already available here as sneak preview. 😉
- Eckhoff, Robert; Markus, Mark; Lassnig, Markus; and Schön, Sandra (2015). Guidelines for social media mining for innovation purposes. Experiences and recommendations from literature and practice. Proceedings of eKNOW 2015, The Seventh International Conference on Information, Process, and Knowledge Management, February 22 – 27, 2015 – Lisbon, Portugal.